Usaa locked my credit card and ability to make atm cash withdrawals becuSe I didn't notify them I was going on vacation. Still not resolved after four phone calls and guarantees it was fixed. Waiting for a phone call back from a manager. After 38 years of banking with Usaa one afternoon has caused me to lose confidence in Usaa banking.
This certainly isn't what we like to hear @RGP97HDRK, and I apologize for the frustration this has created for you. I will ensure this feedback is forwarded to the appropriate team for review. - Cathleen
A few years ago I went out the country and that happened to me I could pay for the rental car, but after a while they stop blocking mine, I travel through out the US for work and have no problems at all
@RGP97HDRK - I would recommend you initiate a secured chat by clicking the blue Ask USAA link on the Account Summary page. This will allow you to chat with a representative that can go over both the credit card and the ATM card with you to ensure both are active and available for use. - Cathleen