Experiencing a little buyers remorse.  I took my investments from USAA to a competitor in 2017, where my overall "member experience" has been less than ideal. I am curious to get feedback from members that  were with USAA Investments in 2017 and "survived" the Victory Capital/Schwab transition here that who span if things at Victory Capital have settled down.  I've read so many reviews that thing are so disorganized in the current Victory Capital/Schwab set up, that moving money there might be one step forward and two steps back.  Thanks in advance for your input.

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Just my opinion, but Schwab has been doing a good job. Their website/online tools work well. Our financial advisor has been helpful and not constantly calling to push some new product. We're pleased so far.

Hello, @samarathoner. Thank you for reaching out. I'm concerned about your experience on the investments side of thigs, and I am currently engaging their team for further support on this. We appreciate you hanging in there. ~ Steven

You didn't really READ the OP, did you?





OP, I have no experience here or with Schwabb, but if you're eligible for the Federal Thrift Savings Program, that's done fairly well.

The TSP isn’t working well, at all!!!   They just “improved” their website, and it is BROKEN.  Anyone who complains about USAA, Schwab, and Victory Capital would be on the warpath!

lol i think they have BOTs answering

@samarathoner, I see you are commenting on a post from 2021. Is there anything current I can assist you with this morning? Please let me know. Thank you. - Rhonda