Interactive brokers

[Mark D in Tampa]

I have tried on 3 different computers and 4 different browsers but I cant link my interactive brokers account to USAA. I use my login info then it gets to the "security code" however there is an "image" that just shows as a blacm or blue x. This image should contain numners for me to cross reference my security device with for my code. Any ideas whats going on. It camt be a firewall issue as it would work on my phone amd tablet.

[TaraCrooksUSAA]

Mark D In Tampa,

We appreciate your question here in the Community. We would like to put you in touch with an investment specialist who can take a closer look at this situation and offer you assistance. If you would, please message us here: http://bit.ly/U7b7Jj. We hope to hear from you soon. Thank you for your time

[kookinkok]

I'm having the same problem--my wife says she can't get IB data to USAA. Would appreciate some help. Thanks.