Wondering why we can't see insurance payment history on the mobile app? My mortgagor paid my home insurance premium in full, USAA acknowledges the payment yet it doesn't reflect a payment satisfaction ever occurring on the mobile app balance that notifies you of your debt and payment due.


Thank you for your comment regarding the mobile app. Due to the nature of your post, a service specialist would be in the best position to address your concern. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722.