Better double check that your form 1098 is correct from Nationstar. I got my form 1098 from them showing 0 mortgage interest paid, despite showing that I paid mortgage interest on the attached statement. After a half hour on hold on the phone, they told me I made 18 mortgage payments in 2016...They counted any additional principle payments as a seperate payment. They only report on the 1098 form the first 13 payments. I messaged USAA for some help on this, specifically telling them to get involved and not just dump me back on Nationstar...
Thank you for bringing this matter to our attention. We want to be sure our members are informed and have the correct information with regard to their mortgage documents. Your comments have been shared with a colleague in the mortgage area who will research this matter further. Thank you. -Gus