How long DOES it take to receive your Debit Mastercard?

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Contributor

I found this amusing when I was initiating a contact via email to USAA Bank on a Saturday. 

 

One of the top FAQs that was listed after I made my selections for the purpose of my email was: "How long does it take to receive my ATM/Debit card?" When I clicked on that link, however, I was taken to a FAQ page on which, amazingly, that very question was not included!

 

Of course there's a long story surrounding why this knowledge is important to me but I will spare you the gory details. I'm guessing the answer is 7-10 business days but would like to know for sure.

 

Thanks!

Jack

 

 

2 REPLIES

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I'm on the East Coast and typically receive mine within about a week.

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Hi, Jack!

That is funny, I see the same thing on my end. A service specialist would be in the best position to address your concern. Member's info isn't tied to community profiles, so please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722. They should be able to tell you exactly when your card will arrive.