"Hi Mrs. Hartzell, we have noticed some suspicious activity on your account. To ensure everything is secure, we are going to send you a one-time passcode, please go ahead and read me the code"
Minutes later...my account has been hacked. Fraudsters and scammers are finding new ways to impersonate official institutions and trick you into sharing a one time code that they need to fully breach your accounts.
Learn how to protect yourself:
How do you protect yourself against imposter scams?