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Contributor

I'm trying to see the account details of all the transfers I did during my deployment because a friend of mine borrowed a large ammount of money and I'm just trying to see when and who I transfered money to

I've already tried going on money manager and clicked on track money but every time I try to put in the dates I was in Iraq while all of this happened it tells me that "The selected date range must be less than or equal to 18 months"

 

I then downloaded the USAA app and It was incredibly easy to touche track money and it showed everything I needed to know! I've already printed out the documents that I need from my account tools, view documents but they don't show the routing and acount number yet the phone app shows every detail I need!

I can just scan this informaton from my phone but I'd prefer to do it on my computer and print since thats a more easy way of doing it

I transfered some money to a handfull of people during deployment but I'm trying to specify a certain person that borrowed money from me as oppose to me just giving back money to people I borrowed money from since the PDF file just shows how much I transfered as oppose to who I transfered to

 

any help would be nice

2 REPLIES

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daruotv,

Thanks for your question. Please call a member services representative at 1-800-531-8722 and they will be able to assist you in gathering the information you need. 

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the operator said that going that far I'd have to pay money to get my records since the phone app only shows from may 2010 and onwards

I don understand why a bank company charges people for their own information but I guess I should have been more smart about who I give my money too, inculding banks