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Contributor
Why is my money being held till the 20th after I deposted a check for over 2,000 and only am able to use 100.00 I need my money , I don't understand why you guys do that the check is in my name

2 REPLIES

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This happened to me also. I worked in banking for years and knew why they did it but when I called to ask why, the bank employee was uninformed and couldn't give me a direct answer as to why. I even gave him "leading questions" to guide him to the right direction when he answered but no luck.
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quaypitts,

 I can only imagine how frustrated you are given the circumstances. We want to make sure that we have one of our contacts in the bank review your situation to see if there's something USAA can do. If you don't mind providing a few additional details, we can have one of our team members review your account: by clicking here