I have CLOSED out the following USAA accounts. Once I receive my last direct deposit, I will close the checking account and no longer do business with USAA.
- Homeowners Rental Property Insurance
- Auto Insurance
- Mortgage- refinanced my loan with a different company
- Credit Card
- Disassociated all of my connected external accounts
Your experience is not uncommon unfortunately, I now bank primarily elsewhere. I discovered that another company was much lower on my car insurance after more than 30 years of believing they were unbeatable. Next to go will be the homeowners, I just signed with State Farm for a vacation property. USAA costs for executive salaries are at an all time high. They also spend a fortune on advertising nationwide, when their market is a limited audience that is well aware of what they offer.
