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I think the reason the website is a glitch-fest, the savings rates are about the same as you'll get from a sock under your mattress, your senior discounts are crashing, and ATM fee reimbursements have been cut by a third might have something to do with the $140 million fine USAA was hit with for willfully violating federal money laundering safeguards. I'm draining my accounts, Morgan Stanley is paying 3.5% on a regular savings account. Good things never last.
I'm anxiously awaiting USAA's response....contributor's Aghast comments, though somewhat harsh, do not seem unreasonable.