I’m getting pretty frustrated. I asked last week and was told subscriber dividends would be coming this week. Someone from USAA called me and told me how much I’d be getting, said it would be by the end of the week. It’s Thursday- only one more day to the end of the week and still nothing. 😒 where’s my money?

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I'm sorry for the delay with the distribution. There were some unfortunate delays this year and all disbursements should be processed by the end of this week. Once a disbursement is sent, it may still take a few days for it to show with your bank. If it already has been a few days, feel free to reach us on our live chat at USAA.com or call us at 800-531-8722.

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Hello @Smartypants7217, I'm sorry for the frustration. Distributions have begun being deposited and will continue processing through the week of 12/20. You can continue to monitor usaa.com or the mobile app to confirm distribution history. Once the 2021 distribution is visible, please allow processing time for the distribution to be received according to your chose method of distribution. If we can help review or answer any questions, please call us at 800-531-8722. -Lori

It would be nice if there were a prominent link to the subscriber savings account. It is hidden somewhere and takes quite a while to ferret that information out

@CARDIAK1, thank you for your feedback. I will be sure to share it with the appropriate area to help us improve. -Cynthia.

Nothing. It is now the 17th of December and nothing.
You keep changing the week. When are we going to get an honest answer.

@Katibear, Our disbursements are experiencing a delay. If you do see the date of disbursement in your history, please allow additional processing time, you will be seeing a distribution by next week of 12/20/21. Our apologies for the delay and any frustration this has caused. ~Marie
 

My record shows disbursement Dec 12, 2021.  Official USAA line is it may take awhile to be available once 'disbursed".  I have dividend set to be applied to insurance payment.  It is now Dec 20th and no dividend was applied to the Dec insurance bill.  How long does it take USAA to make dividends available to USAA?  Not buying it.

Thank you @Kurt75 for your membership and allowing USAA to serve your insurance needs.  I certainly get your concerns about not seeing your disbursement applied through your preferred selection.  Distributions are still processing through this week and will want to keep monitoring your account for the disbursement to be applied to your insurance bill.  ~Marco

I am having the same issue, but to my checking account.