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Contributor
How is it decided who and when we are to receive this refund. I received an email status I need to update my status but that that was the last I heard.

4 REPLIES

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Rock man,

Thank you for your post. Unfortunately, I do not have the answer. I do not work in customer service and am just a blogger. I will run this up to get you an "official" answer.


Thank you!

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The board meets, it is meeting today, and determines a percentage.  This is applied to your premium to determine a rebate.  I was told that it would be posted on line, but I have never seen that.  If you call tomorrow, the agent should be able to give you yours.

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Hi All, wondering bout dividend checks.  Got a response and that was Dec 10.  So maybe it takes a couple of days to do deposits or send out checks  

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The USAA Facebook page is saying:

 

We have emails going out to our members over the course of the next several days. If you have not received an email from us by Wednesday, please give us a call at 1-800-531-8722.

 

My suggestion would be to call in and speak to a representative.

Thank you!