How is it decided who and when we are to receive this refund. I received an email status I need to update my status but that that was the last I heard.
Thank you for your post. Unfortunately, I do not have the answer. I do not work in customer service and am just a blogger. I will run this up to get you an "official" answer.
The board meets, it is meeting today, and determines a percentage. This is applied to your premium to determine a rebate. I was told that it would be posted on line, but I have never seen that. If you call tomorrow, the agent should be able to give you yours.
We have emails going out to our members over the course of the next several days. If you have not received an email from us by Wednesday, please give us a call at 1-800-531-8722.
My suggestion would be to call in and speak to a representative.
