How is it decided who and when we are to receive this refund. I received an email status I need to update my status but that that was the last I heard.


Rock man,

Thank you for your post. Unfortunately, I do not have the answer. I do not work in customer service and am just a blogger. I will run this up to get you an "official" answer.

Thank you!

The board meets, it is meeting today, and determines a percentage.  This is applied to your premium to determine a rebate.  I was told that it would be posted on line, but I have never seen that.  If you call tomorrow, the agent should be able to give you yours.

Hi All, wondering bout dividend checks.  Got a response and that was Dec 10.  So maybe it takes a couple of days to do deposits or send out checks  

The USAA Facebook page is saying:


We have emails going out to our members over the course of the next several days. If you have not received an email from us by Wednesday, please give us a call at 1-800-531-8722.


My suggestion would be to call in and speak to a representative.

Thank you!