Hello @robbie59, we truly appreciate your longtime membership with USAA and certainly understand your concerns about 2021's distribution. Disbursements are still processing all the way through the week of 12/20/21. Please continue to monitor usaa.com to review your distribution history as well as your preferred account. ~Marco
What's disappointing is the lack of communication and updates from USAA. Finally, today a representative acknowledged there is indeed a problem that has caused the dividends to be delayed. Mine also showed as the 12th. The representative had no firm date when the transaction will actually go through. It took me three calls for USAA to finally admit they are having a problem - not good service at all.
We have the same situation, it shows distributed on December 12th however, nothing ihas been deposited in our checking account. Very disappointing. USAA has never done this before.
Thank you, @wisky64. I've received word that it may be up until 12/20 before all members receive their distributions. Rest assured, it's on its way. I apologize for any inconvenience. ~ Steven
@wtknstm, thank you for your longtime membership with USAA and allowing us to serve your insurance needs. We certainly get your concerns about information being relayed to you, please continue to monitor usaa.com to review your Distribution History as disbursements are still processing through the week of 12/20/2021. ~Marco