I joined USAA under the premise of the secure feeling of serving my country...and being taken care of by Military family....my issue with USAA ....I applied for a 2500 loan....and was denied...due to my credit....we all know credit is deciding factor....but i feel....if you are recieving my direct deposit...my disability..and ..my auto insurance which is on auto pay...why deny me....USAA i thought was there to help the veteran...rebuild. not keep excluded....thats the civilian way