I am sorry to hear about the hold on your account. If you send us an email here at firstname.lastname@example.org, we can have a representative review your accounts to see if anything can be done. Please include the details you provided above, your member number and the best way to contact you.
We look forward to hearning from you and thank you for your 14 years of membership.
*In the Depository Agreement (which can be found here, page 20 of 54) you can read into the details about the process for deposited funds.
Have you had some type of account issue recently? If you have had late payments, returned checks or negative account balance, banks will be hesitant on releasing deposit funds until the funds are actually received.
If you give us a call and talk about your recent move back to the US and inquire about the holds on your account a member service representative should be able to help you! Please give us a call at 800-531-USAA.
Thank you for posting.
I can understand your frustration. If you send us a message here, we can get s specialist to take a look into your account to see what is going on. We look forward to hearing from you.
Just for general knowledge, the Funds Availability details (in the depository agreement) can be found on page 20 of this PDF document.