Deposit a check with a large amount

[Robert.friend]

Well how do you do that overseas when there is not a UPS store, i have a check for roughly 11K.

[TaraCrooksUSAA]

Robert.friend,

Thank you for your comment regarding deposits overseas. Due to the nature of your post, a service specialist would be in the best position to address your concern. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722

[iamalldiva]

Chabe - just wanted to confirm, you were able to deposit the large sum check via the UPS store? Were there any issues?

[chabe]

yes i did i went to the UPS that's on locator app on USAA they had no limit and the portion of the money was readily available right away and the rest of the money cleared in 10 days. glad that USAA makes things easier.

[In San Jose]

Never had any good experience with there checking half the time there system won't work so I got chase never had a problem

[Frustrated Client]

I tried to deposit a large check this morning >$100k from the sale of a house. UPS store showed an error and when I called USAA customer service, they could only tell me that there is a maximum  limit, but they couldn't tell me wha the limit is. Do you not have a terms and conditions document or disclosure that states the maximum? How do you expect clients to make deposits when you have no branches. I should not have to pay for certified mail or fed ex with insurance just to put money into your financial institution. 

[TaraCrooksUSAA]

Frustrated Client,

I am sorry you are frustrated with the mobile deposit limits. As a Member Community Manager I don't have access to your member information to review your history on this issue.

We would like the opportunity to explore all options to help. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722. We hope to hear from you soon.