Payday is Thursday for my place of employment and I normally receive my deposit Wednesday no later than 7pm. It is now Thursday, midnight and my deposit has yet to drop. I reached out to USAA between 7:30-8pm and was advised I was the 3rd person calling about delayed deposits. This is really causing an issue for me !

3 REPLIES

Dear @Ashley26

 

I am sorry to hear you have not received your direct deposit. I can certainly understand that this would cause you issues. We will review your concerns further and log your feedback. - Jesse 

Just like the military, hurry up and wait for what you work for..

@pearl Master Jay, I understand your concern about your direct deposit. We post direct deposit as soon as we receive the deposit information from your employer or government agency. Also, deposits are posted throughout the day. I recommend setting up "Account Alerts" which will notify you by text or email when your deposit has posted. In the meantime, I'm forwarding your comments to our bank team. - Ben