Thanks for writing. This would be a customer service related issue and we encourage you to call and discuss this with a USAA representative. Unfortunately it's not something anyone here can help you with as it is depends on too many personal factors.
Thanks for your question! If you give us a call at 1-800-531-8722, a member service representative can delve into your account and see if the credit card has yet to be shipped! Thank you for posting!