Credit card account accidentally closed?

thank you USAA for being our main financial insitution throughout many years, i have a question as follows my rate advantage visa seems to have closed, is it possible to have the account reinstated? it may have been closed in error I hope and wonder if it could be reinstated I really like the card and am super super interested in keeping the account active, i've never asked for anything like this from  you and with the pandemic and how things got turned upside down in the world for a while it would mean so much to me. Thank you.

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@LT-USA, I understand you have a concern regarding your Rate Advantage Visa account. We are unable to go over account details in this channel. Please call us at 1-800-531-8722 M-F from 6 a.m. - 10 p.m. CT, Sat from 8 a.m. - 8 p.m. CT, and Sun from 8 a.m. - 6 p.m. CT to discuss your account or you can chat with us now via the mobile app or on Chat is available 24/7. Thank you. - Rhonda