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Why does USAA conceal future credit card statement closing dates on the mobile app and the website? The statement only lists the closing date for that month. Future statement ending dates can only be obtained by speaking to a represntative. This is a less than ideal service to your members.
Hello @SignalCorps Soldier. I understand your concerns of the statement ending date not showing online. I will forward your feedback regarding this for further review. -Colleen
@SignalCorps Soldier, I'm sorry that you have not received an update. You can view future credit card statement closing dates by following these steps:
USAA website
USAA Mobile App:
By following the above steps, you can see future statement closing dates, as well as payment due dates. I hope this helps! ~DC
I would suggest opening up a Citibank card. They have a card that pays 1% on what you purchase and 1% on what you pay. Pay the card in full and earn 2% back. This is higher than USAA. Also, the statement ending date is clearly shown on the web page. You do not have to look for it or clink a link. USAA has really changed and I basically no longer use any of their services and left USAA after 40 years. I lowered my insurance bill for a total now of 60% after the first renewal away from USAA. (Yes when the policy renewed, there was also a substantial decrease as well as when I first signed up for the policy. When was the last time you saw a premium decrease when your USAA policy renewed?) The credit card I have now pays a higher reward than the USAA credit card. My credit union offers better rates than USAA does for every product I need. USAA's growth at all costs has basically destroyed a once proud company. I put the blame on all of the CEOs that have run USAA after General McDermott died. Google USAA CEO compensation and see where you money has gone.
@signalcorpssolider, when changing the due date, a list of statement closing dates are also listed so you are aware of when your statements will close each month.
@SignalCorps Soldier, we are glad to hear it worked! Let us know if you need any further assistance. Have a wonderful day and thank you for your membership! :) ~Sarah