I have never been so frustrated in my life. My son had someone try to start a credit card in his name 10 years ago which put a red flag on his name. We gave up trying to fix it then but just recently we try to start him with his own policy through USAA because he wanted to buy a new car. It has been a nothing but a nightmare in site. We have done everything they have asked with no resolution to the problem. he just keeps getting transferred to different deptments. We have felt more like the criminal than the victim. USAA won't talk to me because he is of age but it is still my policy. Looking for help on where to go with this problem.