@llhowerton- Hi, I am sorry to hear you and your family are going through a tough time. You can reach out to us to discuss billing options at 800-531-8722, for anything USAA related. For other assistance I would do an online search for charities that help families, I was able to find a lot of local and even national options when I did a search. I was also able to search for assistance for small businesses, that may be available too. I hope that things start looking up for you guys soon. ~Shawna
