i haven't used my USAA checking account in a long time, so it became inactive. Since I wanted to maintain only one bank account , I chose to have all my funds at USAA. I called into customer service and spoke to a very nice lady name Lindsey. She took care of all my questions. She had inform me my account was inactive and asked if I liked it to be active again. And in minutes she took care of that. Customer service is great. She answered all of my concerns and questions. I am completely satisfied on how they take care of the members. Looking forward to just banking with them officially.


Hi Bams,

Welcome back!! Thank you for your kind words. It is truly our pleasure to serve you! Please let us know if we can assit you with anything else.