Cannot download into Quicken Mac 2015

[Wbwatson]

Just bought Quicken 2015 for Mac. When I try to add accounts or download transactions, I am told that "This bank has enhanced its security to use a method Quicken does not support." I am not going to download my transactions manually. There is no point in that. Same thing happens whether I start from scratch or import from my old Quicken 2007 for Mac file. I have seen prior reference to direct connect and quicj=ken connect, but I cannot access either of those options. How do I fix this? Thanks!

[TaraCrooksUSAA]

Wbwatson,

Hmm....I hate to ask you to do this but unfortunately, since I am not an expert in this area I would need you to contact a member services representative.  You can reach a specialist by clicking here or by telephone at 1-800-531-8722.

[mjboos]

Tara, could this be related to the issue customers are having connecting to Mint (since Quicken owns Mint)?

[TaraCrooksUSAA]

Could be. Unfortunately I'm just not the expert in this area. I know they are working on issues. 

[mikeb6]

Wbwatson,

Was there any resolution to this?  I was planning to download quicken for MAC 2015.

-Mike

[Briana Hartzell USAA]

Hi mikeb6,

I am unaware of any current issues with Quicken. Here is the Quicken FAQ page with some helpful links to set up with a Mac. You can also contact website customer support for assistance. Thank you!

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