You cannot schedule new bill payments right now. It would have been nice to post a message regarding this known issue. Don't waste the 60 minutes on hold - it's everyone's accounts.
@LisainNM, I am sorry to hear about the trouble experienced. I understand you would have liked to see a notice; however, we do not show this is an outage impacting all members. Can you share the error message you are receiving and if you tried usaa.com and or the mobile app? Any additional details will be appreciated. Thank you. - Rhonda
