My spouse and I have 31 accounts in Banktivity. Four of these are with USAA. 27 play nice with Banktivity - 3 of my spouses accounts generally work, but he has "Computer Recognition" as him logon method. My one account (credit card) does not work most of the time. My logon methods are limited to Cybertext and Cybertoken. I want Computer Recognition, but it is not available to me.
@46-Years, Thank you for reaching out today about the logon methods. I am forwarding your feedback now. You may also want to call our Tech Team at 877-632-3002 and see if there is anything we can do to alleviate your concerns. Thank you ~Tom
I, too, am having trouble using Banktivity/Yodlee to update my USAA info. Taking my account offline and re-adding it is time-consuming and annoying. All of my other banks work fine with Banktivity, which is so much easier to use than Quicken has ever been. Please fix this issue.
Sorry to hear you are having trouble. As we are not able to trouble shoot in this channel, we recommend that you call our technical team at 877-632-3002 and say "technical support" at the prompt. Thanks, Jason
@ShirlBI, Thanks for taking the time. I regret the difficulty you're experiencing in connecting your account. I recommend that you contact our Tech Support at 1-877-632-3002. When prompted by the phone system, please ask for "tech support." - Ben
