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Contributor
In 2008 I came back from Afghanistan do to injuries from combat. I came home to a (ex)wife that ran up all kinds of credit card debt. We ended our marriage in 2010 which also lead to bankruptcy. Well, USA cut off all kind of help. I can't even type this on my computer because I can't even us the main website. I have to use the mobil app. I try to use the budgeting tools to get everything guys back in liNE and low and behold I'm not allowed to is their tools either. It's ridiculous . I'm in the pro essential of finding a new bank.

2 REPLIES

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Notxcyted,

Thank you so much for your service, I am very to hear about your injuries and hardships.  I would like to get a specialist in contact with you to see what can be done. I f you couple please email us at  socialmedia@usaa.com with your member number and the details you provided above, we will be in touch shortly. Thank you!

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Notxcyted,

 

Your best bet is to try and find a new bank.  USAA's policy has been that if you have caused them to take a financial loss they will minimize their business dealing with you.  With a bankruptcy, this will be an issue for 7 to 10 years.

 

I would recommend a local credit union, though it may not be easy with a bankruptcy on your record.