I uploaded a banking document 2 weeks ago.
I haven't received any acknowledgment, response, or confirmation my request was handled.
What sort of turnaround time and response should I expect?
Must be lots of chatty members...
'Your position in queue: 18'
Can't someone @ USAA take some initiative and just send me a note that my simple request was handled?
I am sorry, however, we are not able to handle any account specific tasks or provide any details via social media. Please continue to hold and we will be with you via chat. - Jesse