Received correspondence that there was an error for a period of time and that there would be a refund but have no idea when or for what amount. please advise


Hi there, @jsm22! Thank you for reaching out. I certainly understand your concern and assure you that our team would be glad to further review this and support you. Please, connect with them at 800-531-8722 or via chat on to proceed in so doing. Unfortunately, we aren't able to share profile or account information via social media. I appreciate your understanding. ~ Steven