For 55 years I praised USAA to friends, children, and grandchildren. During the past half dozen years my praise has slowly but surely become less enthusiastic. It has seemed to me that, as USAA has expanded, its mission has changed and its quality of service has diminished. And now comes this problem with MoneyDance.
Many years ago I switched from Quicken for Mac to MoneyDance. MoneyDance and USAA banking and credit card accouts worked together smoothly. Now MoneyDance no longer works with USAA banking and credit card services.
So, do I now switch back to Quicken or, after 61 years with USAA, switch to another bank? A wrentching decision.