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Contributor

I got the latest version of the mobile app today and am running it on a new LG G2. When I enter my phone number for the temporary 2-part verification code, the text message comes through but the app goes to a blank screen with no options. Is there any fix?

2 REPLIES

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My best advice is to unistall and reinstall but I am not an expert. 


You'll need to request technical assistance if that does not help. Here is the page to get the conversation started: https://www.usaa.com/inet/pages/ContactUsMain?akredirect=true

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I'm experiencing the same when I switched to the Galaxy S5 Active.

 

Have tried a complete uninstall and reinstall of the app. After you type your phone number, nothing but a blank screen. You do receive the text as normal.