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Dear Cmdw,
We would really appreciate the opportunity to talk further with you about your deposit holds and what is going on. If you could please email us here at socialmedia@usaa.com with more details about the hold you are experiencing and your member number we will get the right person in contact as soon as possible. Thank you.
Cmdw,
I have escalated your concerns again and appreciate you following up. I am so sorry we were still unable to reach a resolution. If you email us here at socialmedia@usaa.com with the details of the two conversations you had with representatives yesterday, we will ensure the right people reach out to you. I appreciate the time you are taking to provide details and feedback, this will help to ensure something like this does not happen again. Thank you.
"Why USAA thinks that they don't get to comply to the law in regards to deposit holds, is beyond me."
How do they not comply with the law?