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Regular Contributor

I love USAA's automobile insurance but I regret the day I ever switched from Navy Federal to USAA for my banking! I have encountered some of the most rude unprofessional customer service representatives of my life! Clearly Accurate Customer Incormation and Customer respect are not part of USAA's Core Values. Good riddance!

1 REPLY

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Dear ACR68,

Thank you for sharing your feedback. A banking representative will be in touch to talk in more detail about why you are disappointed and get more information about your customer service interactions.