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Recently I was charged a ATM fee of $10 because apparently there is a limit to how many ATM withdrawals you can do a month. I wasn’t aware of it. When I called USAA and asked as a one time courtesy to have the fee removed, I was told no. I have been a USAA customer for over 30 years and I am very disappointed to have been treated this way.

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Hello @dlynne, I'd like the opportunity to have this reviewed so we can understand what occurred and also clarify what caused this and specific regulations we must adhere to. I will forward this message to the appropriate are to review. Thank you. ~ Lori C

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One has to read one's Agreement.  

--Member since 1977

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Thank you for your longtime membership @robdhubb. We appreciate you! -Colleen