USAA
COMMUNITY

JoshB3

So I routinely get this and I believe my only solution is clearing USAA cookies, local storage and cache.

After you try

But, with that said, why have they implemented this strange UX where I am taken to this external vendor to view cost basis and performance information (besides the overal unrealized day and total gains/loss on the main Portfolio page)? What about YTD rate of return? Too complicated to calculate?

Am I asking too much for basic performance metrics for my portfolio (or just a working site)?

JoshB3

BTW, the external vendor/site is this https://alc.mystreetscape.com

JoshB3

And it looks like Streetscape is being retired...hope USAA is aware of this

https://www.mystreetscape.com/my/access

USAA Social Service

Hello JoshB3, Thank you for the additional feedback. I will engage the appropriate area. I am sorry your getting that error message. I will see this gets handled as priority.

BrianR1

I am receiving this error for a while too. Has there been a fix for this issue yet? Is anything in the works? Thank you.

USAA Social Service

Hey BrianR1, I do regret to hear of these issues you are having. Please bear with me while I share this inquiry with a subject matter expert to assist further. Thank you.

JoshB3

I still have this problem to do...cookies expire and you can't view your lots and cost basis...why is this so difficult?

Anyway, just transfered all of my positions to Fidelity! Bye bye USAA Brokerage!