Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Since '72 - I know deposit holds can be frustrating. Please understand all checks, even paychecks, are subject to stop payment and as a result are subject to deposit holds regardless of the means of deposit. When a check is presented for deposit, we present the check to the Federal Reserve. They present the check to issuing bank. The issuing bank verifies funds available in the issuing account and sends it to the Federal Reserve, who then send the funds to us. In many cases, we credit at least some of the funds to you even though we have not received them. The hold is to protect both you and USAA and is not meant to be punitive. Wire transfers and direct deposits are not subject to holds. I will review your situation and reach out to you shortly. Thanks for speaking up today. - Jason
Since '72 - I attempted to reach you by phone to discuss this issue but was unsuccessful and left a brief voicemail. I sent a detailed message to the secure message center. You can access it by logging on, clicking your name, then Alerts & Actions, then My Emails. Please feel free to contact us again should you have any additional questions. - Jason