Hi! How do I go about officially changing to my new last name?



Hello. Thank you for your inquiry concerning the process to officially change your last name with us. To ensure we set the proper expectations, can you please confirm the reason you are changing your last name? Thank you and look forward to getting your response.

I need to change my name because I got married and changed my name legally. 

Congratulations on your recent nuptials, @lisacrahen - To get your name updated, please give us a call at 210-531-8722, so a representative can provide the appropriate assistance. Our representatives are available Monday - Friday 6:30 a.m. – 10 p.m. CT and 8 a.m. – 6 p.m. CT Saturday. Have a great week. - Cathleen