Explore Cruise Travel - Outstanding Experience - Esperanza Ceballos


I used USAA Travel to check into a family cruise for 6 adults and 2 children.  I was fortunate enough to get Esperanza to help me with the details and book our family cruise.  Esperanza is the nicest person I've ever dealt with.  Not only is she efficient, thorough, friendly, and extraordinarily patient, she is the eptiome of perfect customer service.  If anyone needs a competent cruise agent, Esperanza is the answer to your dreams.  True professional.


Moderators note: Post has been edited due to Member Community posting guidelines


@Sukisan I am so glad to hear you had a wonderful experience with our travel department! Thank you for your membership and thank you for trusting USAA.

Thank you Sukisan!  I’ve been with USAA for over four decades and have yet to take advantage of any cruises they sponsor.  Based on your positive experiences with “Esperanza”, I will look into it now that I am retired and have more personal time.  Thanks for your positive contribution!  You’ve incentivized me to take the plunge!