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We can help get the word out about your upcoming event by posting it here. Check out where our USAA Military Affairs team will be this month. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

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Bailing on USAA due to Hannity Issue

May 29, 2017

I'm done with USAA. I have home, car and medical with them and I'm done. If they want to keep me, publicly identify the executive ...

Posts being removed?

May 27, 2017

Why is USAA removing my posts?

Angela Caban USAA's avatar
Angela Caban USAA
Hi Steelheader1, You can find all of your posts by navigating to your profile here: https://communities.usaa.com/t5/use...

Disappointed

May 23, 2017

I have never had a problem with USAA for 16 years until now. Recently my husbands debit card was compromised. I tried to use my ca...

USAA Social Service's avatar
USAA Social Service
CarrieG, I can see you're upset with the handling of your bank account. It's certainly not our intent to inconvenience ...

VERY DISAPPOINTED MILITARY FAMILY

May 18, 2017

I find it crazy how hard it is to file a complaint with USAA. On May 13th I called into USAA to ask about cash advance on my credi...

USAA Social Service's avatar
USAA Social Service
Dominiquentx, we appreciate you taking the time to post. I regret the disappointing experience you've had with your cre...

Spread Some #MilSpouseLove

May 8, 2017

Military Spouse Appreciation Day is May 12th, and what better way to celebrate than spreading some #MilSpouseLove!? As I reflect o...

Angela Caban's avatar
Angela Caban
I simply can not "military life" it without my biggest supporter, my military sister, Bianca. She is there for all the ...

Retirement and Social Security

May 4, 2017

My wife and I are both 66 and 67 respectively, and have applied and suspended our social security benefits. Can or should either o...

USAA Social Service's avatar
USAA Social Service
Great question, KeLaAv ! To best address your question, one of my business colleagues will contact you directly to furt...

Why I am leaving USAA after 18 years.

Apr 24, 2017

My wife was T-boned my a non-insureed driver with no drivers licence and in a non-registered car. This was place as a fault claim ...

brown13's avatar
brown13
Its not just you. I just sent this to a member wanting feedback as to whether or not to change her banking institution ...
Mi Jefe's avatar
Mi Jefe
You should consider filing a complaint with the CFPB Website www.consumerfinance.gov

Feel like I'm not trusted as a loyal member

Apr 17, 2017

I am currently trying to file a claim. So I first filled it later customer service contacted me by phone once then after that they...

brown13's avatar
brown13
I absolutely agree.It feels like a total slap in the face! Its not just you. I just sent this to a member wanting feedb...
USAA Social Service's avatar
USAA Social Service
USA87, We are sorry to hear that you feel this way regarding your claim. We are going to research your concerns further...

Contact

Apr 3, 2017

I'm trying to contact a Shelsea due to a restriction out on my account due to a reported fraud. I need to get this restriction off...

USAA Social Service's avatar
USAA Social Service
Janna1, we are still in the process of reviewing this for you. I appreciate your patience. ~Jen
USAA Social Service's avatar
USAA Social Service
Hi Janna. Please allow me a bit to review this. I will send you a email on usaa.com once I have completed the review. T...

I would like USAA to come offer products at a veterans ev...

Mar 30, 2017

I can't seem to get a live person to talk to and the operators keep giving me a automated information line. Is there a specific pl...

USAA Social Service's avatar
USAA Social Service
Hey there! We have a great section on our page with a lot of information regarding your request. Please click on this l...
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