Frequent Contributor
Recently one of the USA Representatives on the phone would not let me speak to a supervisor so in order to communicate I had to go on the message board about a week later my premiums went up $350 every 6 months think twice before you open your mouth on the message board


@chiefan, sadden to hear you didn't have a great experience with USAA when asking to speak with a manager.  I certainly understand your concerns about increasing premiums and have forwarded them to the appropriate area.  If additional assistance is needed on your account, please call us @ 800-531-8722. ~ Marco

Most of you Representatives treat service members like the VA hospital employees do you guys treated with no respect and your excuse for us not being able to speak to management is because you have too many members in your organization that's straight out of the mouth of a supervisor in the executive office