icantbelieveit
Contributor

I can't believe we have been with USAA for so long and haven't realized that we could be paying a lower rate.  We entrusted them to do right by us being in the military but from what I have read, I will be shopping for some insurance.  We bank with them, have our houses insured by them and our cars insured by them.  Really thought we were getting the best deal on insurance.  One thing I know for sure is we could never get approve for loans with them and if so, it was always higher than everyone else.  Unbelievable and shame on USAA for taking advantage of us.

1 REPLY

@icantbelieveit, I'm sorry to hear you feel this way. It is never our intent to have our members feel this way. I will have your concerns forwarded to a subject matter expert for further review. ~ Samantha