car refinance

[seabrookmove]

I am disappointed. I tried to refinance my car over so I could have everything on USAA. I have all my banking and insurance through them. After 8 years with them I thought maybe the second car loan would be good. They offered a little lower APR but for some reason my payment was higher. Had to stay with old bank. With a credit rating in excellent range and being with them so long you would think they would give better finance options. Lost one auto loan to another bank.

[Briana Hartzell USAA]

Dear Seabrookmove,

I am sorry we could not meet your expecations on a second car loan. We would like the opportunity to talk to you about what kind of payment would have been more acceptable and get the chance to review your current options. We would appreciate it if you took a moment to send us some details here along with the best way to contact you so that someone can be in touch shortly. Thank you.