Recent Car Conversations

I am trying to use the car buying service. (Yes I see all the complaints). All the options it shows for me are with online sales companies that ship the car to me. I would like to use a local dealership that I can go and see the car before committing. I live in a military town. The dealer says they ...
Hi everyone, To start off I'm 19 and I'm currently active duty.I got stationed in Puerto Rico a few months ago and I went out to go and buy a car. I got approved for a loan through USAA, found a car I liked, did the entire process at the dealership and even drove the car off the lot. A couple weeks ...
The motor of my 10-year-old Toyota blew up last week. The repair shop said the car needs a new motor or I should buy another car. I like the car very much and have had little trouble with it. But then I wonder whether it is cost efficient to put a new engine into a 10-year-old car.
How many more complaints does USAA need from loyal members to do something about the service Agero is NOT providing? It is simply not acceptable to continue to reply how "sorry for the inconvenience" USAA is, or "I will escalate to the Road Assistance Services Manager." Even after calling twice, ini...
I just called because I would like to auto-pay my car loan on the 1st instead of the 15th. I was told the only way to do that automatically would be to refinance, but if I wanted to move my payment to the 16th through 28th, they could do that... That's ridiculous that I can't schedule an automatic p...
Worst experience EVER!! First of all, I started using USAA's car buying servicer in 2010. Before that i was using the Costco program. Since 2010 I have made a few new car purchases with USAA's program and it was the best experience i have ever had. You would go on the website, build the exact car yo...
Can someone please help me with my insurance claim representative. My wife was rear ended less than a week ago and there was extensive damage to the rear when she was hit by a 24 foot flat bed diesel truck. When we took it to the body shop, we noticed there was more damage to the front end. They mar...
I personally want to thank and give a shout out to the USAA executive team and Brad (customer service supervisor) for going out of their way to making sure a disabled combat veteran had the proper rental vehicle to accommodate my wheelchair and disability needs. No other insurance company out there ...
I need the executive office office of the President to please contact me because the claims department Sheena doesn't want to assist me and helping me get a handicap van for a disabled veteran who is stuck in a wheelchair due to my sacrifices to America. What a shame what a complete saying that USA ...
The worst experance!!!!!!!!!!!!!!!!My car was stolen 3 yrs ago, my claims person sent an investigor to my house treated me like I arranged it to be stolen. Plus he went to the wrong police depatment never looked at the car that was at the impound lot. Also neglecting to identify valuable items in th...