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What terrible a terrible experience dealing with USAA for a not at fault insurance claim. Not only do they no longer have 24/7 claims help, but when you put in a claim during their off hours (for my claim I submitted on Saturday after one of their insurance customers rear ended me while i was stoppe...
According to the USAA Annual report, USAA now offers: "Usage-based, pay-as-you-go auto insurance with rates that reflect the actual miles you drive" I am old, and I don't drive much, so I'd be very interested in this. Is it anything other than the existing low mileage discount? USAA's website does n...
My son hit a pothole at night that was not illuminated, cordoned off or identified in any way by the city. We had repairs completed which required replacing one wheel with a bent rim. We filed a claim. My son is now held responsible for causing this "accident" and because he was responsible his prem...
Estimated time when the lien card will be sent for recently paid off vehicle, thank you.
I recently had one of the catalytic converters (there are two installed) on my 2002 Toyota Sequoia stolen while parked in my driveway. I have a two car garage and own three cars, which is why this car is parked in the driveway. The cost to repair/replace the converter was $2800. The bad guys know wh...
I'm really not sure what has happened by USAA has gone downhill. My family has been USAA Members for over 50 years. We applied for an auto loan and were approved for an interest rate of 3.94% and 114K. We were then asked to select a loan term with variable interest up to 4%; depending on loan terms....
I signed up for SafePilot this week. So far I am not thrilled.1) if I want to avoid phone handling penalties it means I have to listen to the ads on my podcast. Even when I could skip through them at a traffic stop.2) A safer use of my phone while driving is to allow my passenger to change audio or ...
I would like to know more about safe pilot. I need to know how my savings are calculated. How do I dispute my record. I don't remember using the phone in car. also, I think the harsh braking penalty has an adverse impact on safety. Where I live many drivers push the limits of red and yellow lights. ...
There was a time that I would never have consider an auto loan from another financial institution. However, USAA isn’t even competitive. I purchased a new vehicle a few days ago. USAA is offering 3.19% with automatic payments from a USAA account. The dealership financed me through a local credit uni...
Hi @Jay37z I have moved your post from Discuss: Car board to the Support: Insurance board to ensure it is properly addressed. Thank you.

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