Recent Car Conversations

Worst experience EVER!! First of all, I started using USAA's car buying servicer in 2010. Before that i was using the Costco program. Since 2010 I have made a few new car purchases with USAA's program and it was the best experience i have ever had. You would go on the website, build the exact car yo...
Can someone please help me with my insurance claim representative. My wife was rear ended less than a week ago and there was extensive damage to the rear when she was hit by a 24 foot flat bed diesel truck. When we took it to the body shop, we noticed there was more damage to the front end. They mar...
I personally want to thank and give a shout out to the USAA executive team and Brad (customer service supervisor) for going out of their way to making sure a disabled combat veteran had the proper rental vehicle to accommodate my wheelchair and disability needs. No other insurance company out there ...
I need the executive office office of the President to please contact me because the claims department Sheena doesn't want to assist me and helping me get a handicap van for a disabled veteran who is stuck in a wheelchair due to my sacrifices to America. What a shame what a complete saying that USA ...
The worst experance!!!!!!!!!!!!!!!!My car was stolen 3 yrs ago, my claims person sent an investigor to my house treated me like I arranged it to be stolen. Plus he went to the wrong police depatment never looked at the car that was at the impound lot. Also neglecting to identify valuable items in th...
What is your rate for a vehicle loan new or used.
I have had USAA for 18 years and tomorrow I will be leaving as I will be saving $600 every 6 months with a top 4 insurance provider with same or better coverage options and lower deductibles. It is a sad day when I have to leave but my business isn’t for life because you made a commercial to convinc...
I received a letter from USAA that framed an increase in my rate around an "incident". I called in to see what the incident was and it was just part of their formula that apparently hinges on my aging (I am 43 yrs old). I have been with USAA for over 20 years and not had a sincle claim or violation....
I believe USAA is a great company and am fortunate to be able to take advantage of these services. I believe they claim to help veterans, so I'm at a total loss as to how they support their members with disabilities. My 8-year-old son is not a veteran himself but requires a wheelchair. We have neede...
If you are involved in a hit and run whereas the purported vehicle and alleged suspect flee the scene then USAA will deny UM coverage which is against the letter of the law as well as case law. USAA acted in bad faith and eventually recognized and acknowledged their failure. Unknown perpetrator, tot...