Recent Car Conversations

My stepson wrecked his car last night, he called road side assistance for a tow and they told him they couldn't send out a tow truck until he filed a claim with USAA, so they transferred his call to USAA and he was on hold for 30 minutes before he got a person. That person took all his info, and loc...
For the past week, I have been unable to post on USAA community about my direct experiences with USAA. For several days, USAA completely nonresponsive to multiple emails requesting immediate restoration of right to publicly discuss USAA with other USAA members on USAA community; did not deny censors...
I am very disappointed in the decline of customer service over the years. I frequently travel overseas for work and often change my car insurance policy, usually this is no problem and when I call to change I also receive a pleasant, cheerful conversation with helpful representatives. This was not t...
Hello Everyone!! This is going to be a long complaint! So I have been with USAA for about 6 years now and have had their insurance for almost 5. Just recently my husband hit a GIANT pothole and it blew out both his tires and his car completely shut off on the highway. We used roadside assistance to ...
Dear @Army13J This post has been moved from the “Discuss: Car” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.
Dear @TB2018 This post has been moved from the “Discuss: Car” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.
Does USAA offer a discount for drivers that have completed a defensive driving course?If so please tell me which providers are acceptable, and will the online version of that course suffice?Thanks in advance
I wish that I were able to take advantage of purchasing car insurance through USAA but for whatever reason Michigan is the only state out of 50 that will not allow USAA to write an insurance policy for a legacy.
I wish to add ride share coverage. Not people delivery only

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