Recent Car Conversations

I have been with USAA over 35 years. I noticed that I was paying a large auto insurance premium, so I called to inquire. Was told by agent that my rate was best possible. (No accidents, no tickets). So I decided to compare rates with Geico. Identical coverage for nearly a third less, $201.15 USAA, $...
Dear fellow members, On September 11, 2018, I was involved in a car accident and my vehicle was deemed a total loss. I attempted to file the claim with the at fault person's insurance but they were dragging their feet and giving me the run around. Therefore, I called USAA to get a rental and start t...
I have been a member for 21 years, I used to believe USAA was a great company...NO LONGER. I had a detailed conversation with a representative over the phone in regards to Car Replacement Program VS Gap Insurance. During this recorded phone call, I was told Car Replacement is essentially the same as...
My wife and I were traveling to our new base (she’s in the military) when the side of the road collapsed under her truck, causing her to lose control and crash into a ditch.Two weeks later, and after five phone calls, USAA finally told us it was a total loss.It took them another two weeks to decide ...
It's really time to change insurance. My son was hit by another car (who happens to also have USAA) and they totalled our car. USAA is offering us 75% of what it takes to replace the car. It's been over three-months and its still not resolved. Every time we call we get someone different who promises...
So i wanted to refinance my truck. Got approved only it was for a new loan. Not refinance i was supposed to reapply for there screw up. They approve a new truck loan but won't raise my credit card limit? Pretty fishy stuff. There insurance is way out of norm. I have insurance on 3 cars for "there" p...
Hello, I have been with USAA since 2007(?) when I first began driving. At the time I was on my parents insurance. In the past 5 or so years I have moved to my own policy and have become more aware of the increasing costs. In 2016 I purchased my first car, a 2015 Honda Fit with a monthly insurance ra...
Thanks for taking the time to post sweetp68. In order to make sure the right team addresses your concerns, I have moved your post to the Support: Insurance board. Thank you.
I have a 2015 Mazda 3 that is currently insured with you. I received a letter stating that you were terminating my auto policy at renewal due to 3 at fault accidents over the past 3 years (all are minor and no injuries). However, for one even though I declined for you to pay for it, you’re still usi...
Worst experience EVER!! First of all, I started using USAA's car buying servicer in 2010. Before that i was using the Costco program. Since 2010 I have made a few new car purchases with USAA's program and it was the best experience i have ever had. You would go on the website, build the exact car yo...

Help Other Members

Most helpful members this week