Recent Car Conversations

I am disappointed and disgusted with USAA’s lack of concern for their members and for their customer service – actually complete lack of it. After many years with them, I am leaving and will tell everyone I know to seek insurance elsewhere. I actually work in insurance claims as a manager and have f...
Dear USAA Members, I've been a USAA member since 1992. I have my insurance, banking, mortgages, and investments with USAA since the 1992. Since my accident and the threat, I feel I should change all my accounts. I was rear ended by a 70 year old lady traveling at 100 MPH (per police report) on my wa...
I have been a loyal customer for many years. Insurance (auto and home), brokerage, checking, and credit card.I recently had an accident that was appraised as a total loss. However the appraised actual cash value is thousands below market price. I was given the excuse that dealers need to make a prof...
I read a Lot of negative reviews and I feel they don’t accurately represent USAA.I have had a windshield replaced previously and I have had a rock chip repaired recently. It was an easy process that took me minutes to set up. I paid nothing for the rock chip repair. I paid my low deductible amount f...
I recently recieved a total loss determination as a result of a low-speed accident on Nov 1 with an older car. Where things started to go downhill was when I took the vehicle to the USAA contrated body shop for an estimate. Initial estimate was completed in a few days, and USAA paid the shop the rep...
Hello I don't know what my next step is here. This is the first time I've refinanced anything so please help me a ltitle. i left the dealer with an envelope full of the new finance package an they told me to contact USAA but not sure what department or who do I call? does uSAA need to change anythng...
It's really time to change insurance. My son was hit by another car (who happens to also have USAA) and they totalled our car. USAA is offering us 75% of what it takes to replace the car. It's been over three-months and its still not resolved. Every time we call we get someone different who promises...
I've never had any issues with USAA, I was very happy with their customer service and auto insurance prices and all that but today I saw that my payment for insurance was way more than I was paying so I called and they told me it was my payment due date is 12 of every month and the other payment was...
My Accident happened on October 19, 2018 and as of today December 11, 2018 it is still unresolved by USAA. I was struck from behind in my 2007 GMC Acadia SLT 4 All Wheel Drive and decidede to use my own insurance as i am a veteran and have been with USAA for a number of year; i have never had any is...
Hello, I would like to get 4 USAA bumper stickers. Thank you, David M.
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