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Contributor
So can USAA not add the approval amount of a auto loan to my bank account... I did not accept the rates and now I feel as if I owe USAA money... I do appreciate the fast approval but I feel you should only add that amount to my account once I accept the rate...

1 REPLY

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IMgood,

I am so glad you were pleased with the fast approval. Since I do not have access to your account, I would recommend calling a member service representative at 1-800-531-USAA (8722) or fill out this form to request the auto loan information be removed from your account. I have passed on your suggestion to the auto team not to display the loan information until you (the member) have accepted the rate and terms. Thank your for posting in the community!