auto claim

Has anyone had a successful negotiation with USAA during a total loss claim regarding a car accident?

I am having a really hard time communicating with them after their initial low offer. $4300 in Massachusetts. Most used cars up here are over priced but it is this market that i must buy in.

I explained that the (4month) old used car had new brakes and struts all around plus an upgraded apple touch screen stereo with back up camera. they didnt care. its a 2005 Corolla high mileage(172k) so those things are important.

So any helpful hints, ideas would be appreciated greatly

Thanks Francis


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Hello, @Francis824. I am going to forward your account with your concerns for review. While I can't provide a specific time, I appreciate your patience while waiting for a response from this area. -Nick