Hi @Pocahiney, We're sorry if the communication was not clear about the rental being for the repair time of the vehicle only. I will have someone reach out to you regarding the policy and the out of pocket charges to see if there is anything we can do. It would appear there is a delay in getting parts for the vehicle which has caused the repair delay. Please allow 1-2 business days for an advocate to review your claim circumstances and give you a call regarding the next steps. Thank you.