USAA should be ashamed of themselves, they canceled our insurance because they failed to set up automatic drafts, in addition to that they are preventing us from getting insurance elsewhere. My father died for this country so we could have this insurance and he'd be turning in his grave to know that USAA hung up on us and left us unprotected.
Thank you for taking the time to provide your feedback. I regret to hear of your disappointment, as it's never our intent to make our members feel this way. I will forward this feedback to our business team, as we always look for ways to improve and serve our members better in the future. - Ralph